Accessibility statement
This accessibility statement applies to the website hmgcc.gov.uk and all of its sub-domains.
This accessibility statement applies to the website hmgcc.gov.uk and all of its sub-domains.
Accessibility Statement for HMGCC Public Website
Last updated 29th September 2025.
1. Overview
This accessibility statement applies to the HMGCC public website hosted at hmgcc.gov.uk. This app is run by His Majesty's Government Communications Centre (HMGCC).
We want as many people as possible to be able to use this app. That means we’ve built the app so that you can:
· Navigate the website without needing to use complex gestures or character keys.
· Use the website in portrait or landscape mode
· Increase the text spacing via your browser
· Use captions, transcripts or audio descriptions on the videos
· Change most colours, contrast levels and fonts (using your browser).
We've also made the text on the website as simple as possible to understand.
2. How accessible this app is
We know some parts of this app are not fully accessible, this includes:
1. The website does not work well at zoom levels over 300%
2. The website is not fully keyboard accessible
· Most success and failure messages are not announced via a screen reader
· Some focus indicators do not meet the required contrast standards and are not consistent across pages, or within the same page.
· Font size can be increased by zooming but not via the browser or operating system settings.
3. What to do if you can’t access parts of this app
If you need information from this website in a different format, contact us using our contact form.
4. Reporting accessibility problems with this app
We're always looking to improve the accessibility of the HMGCC public website. If you find any problems not listed in this statement or think we're not meeting your needs or the needs of others, consider contacting us using the contact details.
5. Enforcement Procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations').
If you’re not happy with how we respond to your feedback, you can contact the Equality Advisory and Support Service (EASS).
6. Contacting us
There are a few ways you can contact us. You can contact us using:
· Via the website: send us a message on the website using our contact us form
· Via post to: Website Accessibility, Hanslope Park, Milton Keynes, MK19 7BH
7. Technical information about this app's accessibility
HMGCC is committed to making its website accessible, in accordance with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (SI 2018/952).
(a) Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard. The non-compliances are listed in section 8a.
8. Non-accessible content
The content listed below is non-accessible for the following reasons.
(b) Non-compliance with the accessibility regulations
WCAG Criteria: 1.2.5 Audio Description (pre-recorded)
Conformance Level: Does Not Support
Issue: Audio-described versions of videos are no longer linked.
Fix Date: 17/11/2025
WCAG Criteria: 1.4.10 Reflow
Conformance Level: Does Not Support
Issue: Content overflows at 400% zoom; menu becomes unusable.
Pages most affected: Challenge pages (“Ask question” button), top navigation (main and co-creation sites), /application-process
Fix Date: 17/11/2025
WCAG Criteria: 2.4.1 Bypass Blocks
Conformance Level: Does Not Support
Issue: No “skip to main content” link.
Pages affected: All pages
Fix Date: 17/11/2025
WCAG Criteria: 2.4.6 Headings and Labels
Conformance Level: Partially Supports
Issue: Inconsistent heading hierarchy and unclear pagination labels.
Pages affected: /application-process, /news, /our-story, /jobs-and-roles, co-creation site
Fix Date: 17/11/2025
WCAG Criteria: 2.4.7 Focus Visible
Conformance Level: Partially Supports
Issue: Focus indicators are present but sometimes hard to see.
Pages affected: /news (Filter button)
Fix Date: 17/11/2025
WCAG Criteria: 2.4.11 Focus Not Obscured
Conformance Level: Partially Supports
Issue: Headers and overlays obscure focused elements.
Pages affected: All pages at high zoom and mobile viewports
Fix Date: 17/11/2025
WCAG Criteria: 3.2.3 Consistent Navigation
Conformance Level: Does Not Support
Issue: Navigation differs across main and co-creation sites
Fix Date: 17/11/2025
WCAG Criteria: 3.3.3 Error Suggestion
Conformance Level: Partially Supports
Issue: Error messages exist but are not announced to screen readers.
Fix Date: 17/11/2025
WCAG Criteria: 4.1.2 Name, Role, Value
Conformance Level: Does Not Support
Issue:
Navigation and buttons use invalid ARIA.
Interactive elements like pagination and navigation links are not properly labelled.
Some top navigation links have aria-expanded values when they are not expandable.
Pages affected: Pagination buttons, top navigation, social media icons
Fix Date: 17/11/2025
(c) Content that's not within the scope of the accessibility regulations
There is no content in the app that is outside the scope of the accessibility regulations.
9. How we tested this app
This app was tested on 29th September 2025 by HMGCC Accessibility specialists. The testing approach includes automated and manual testing, testing with a screen reader, and via voice control.
The app was and is currently being tested for compliance with the Web Content Accessibility Guidelines version 2.2 level A and level AA success criteria. These tests have been carried out by our internal accessibility specialists.
We tested all features within the app and tested a random selection of documents to check that they were rendered in an accessible way.
10. What we're doing to improve accessibility
Our development road map includes an accessibility roadmap which we can’t share externally. This shows how and when we plan to improve accessibility on this app. We have specified our intended fix dates next to the defect in section 8(a).
As we create new features and pages within the app, we are building and testing them against the Web Content Accessibility Guidelines version 2.2 AA standard.
11. Preparation of this Accessibility Statement
This statement was prepared on 12th September 2025. It was last updated on 26th September 2025.
This app was last tested on 29th September 2025. The test was carried out by accessibility specialists in HMGCC.